Librarian I/Information Services

Company Name: 
Cumberland County Public Library & Information Center
Fayetteville, NC
Job Description: 

SALARY: $39,295.64/Year

An employee in this position is responsible for providing advanced library services to customers at the Information Service desk. Responsible for the supervision, training, and scheduling of staff. Prepares and presents programming for adult and all-ages audiences. May act as Person-in-Charge in absence of branch manager. 

Staffs a public service point and provides immediate customer assistance 

Performs proactive reference; answers complex customer questions about information and technology resources

Performs intermediate troubleshooting of library equipment

Trains the public in the use of library resources and equipment, including online catalog and databases

Resolves intermediate customer complaints; refers more complex issues to branch manager or Information Services Manager 

Knows, enforces, and interprets rules governing the use of the library 

Provides in-depth readers’ advisory services

Staffs the online chat reference as assigned

Provides one-on-one instruction/training for customers on an appointment basis (Book-a-Librarian) 

Prepares, presents, and schedules classes on basic and intermediate computer skills for the public 

Prepares and presents programming for adult and all-ages audiences 

Hosts and facilitates library book clubs

Hires, supervises, trains, evaluates, and schedules assigned subordinate staff

Participates in collection maintenance, including weeding and discarding items and identifying and recommending replacement titles and new materials

Serves as a working member of councils and committees as assigned (adult programming committee, online presence team, innovation review team, information services council, e-resource and database team, etc.)

Prepares and presents training for staff on work-related topics (fundamentals of reference, database searching, readers’advisory, new technology, etc.)

Participates in publicity and marketing of library resources and events

Assists in creating and maintaining branch displays of library materials 

Writes library-related newspaper columns 

Creates brochures and bibliographies on library resources

Performs outreach to community groups and organizations

Hosts and facilitates library book clubs

Assists in compilation and reporting of statistics

Acts as key holder/Person-In-Charge in absence of branch manager or department manager

Keeps up with current trends and issues in librarianship via professional reading and participation in library-related listservs, webinars, etc.


Master of Library Science degree (MLS) required.  

Trainee applicants must have completed at least 75% of required course work towards a MLS and submit a letter from the dean of the library school that states the number of credit hours already obtained and that the candidate can complete all master's degree requirements within twelve months.

How to Apply: 

We accept on-line applications only. You may complete the application from our website at

Resumes will not be accepted in lieu of a completed county application.

Contact the Cumberland County Human Resources Department at (910) 323-6100 or email 

Library website: