Network Administrator

Richland Library is seeking a network administrator to join its unique IT department, which functions under the philosophy of putting “people before processes” while maintaining appropriate security and infrastructure. The right candidate for this position understands the importance and possesses the skills to maintain network and critical services for internal and external customers before, during, and after library public hours. This person also demonstrates our IT team’s values of being helpful, knowledgeable, flexible, collaborative, empathetic, and innovative. We look forward to finding out the ways in which you are the right fit for this position! Our previous Network Administrator will be departing after many years of success and service. The Library desires to secure the new Network Administrator very soon to help achieve a smooth transition. Here are some of the things you would be doing if hired for this outstanding career opportunity: * Monitoring, maintaining, and troubleshooting network system components, including on premises and cloud servers, hypervisors, switches, routers, SQL servers, firewall, server OS, clustered storage, LAN/WAN/Internet connectivity, as well as backup and disaster recovery appliances. * Serving as team lead in instances of network or critical service failures, including network security breaches. Directs the efforts of Library IT staff, service and equipment vendors, and outside consultants, sometimes for extended hours in an emergency until the situation is resolved. * Managing network users, groups, computers, and email accounts. * Supporting network and IT needs of internal and external customers. * Exhibiting understanding and support for the philosophy of putting people before processes, while maintaining appropriate IT security. * Providing strong troubleshooting skills with the ability to develop creative solutions. * Representing the IT department’s brand promises of being helpful, knowledgeable, flexible, collaborative, empathetic, and innovative; and representing such standards for staff of Richland Library overall. * Routinely collaborating with and coaching IT department staff. * Evaluating, recommending, and implementing solutions for improving network performance, as well as system and user needs. * Coordinating network and server purchases and maintenance contracts. * Communicating with vendors and providers of service for assistance installing, monitoring, maintaining, and troubleshooting equipment and software. * Writing and updating documentation and training materials, related to job responsibilities. Please check our website at www.richlandlibrary.com/careers for further information.