The primary roles of the Public Services Librarian are providing excellent customer service to patrons in person, by telephone, written correspondence, email and online chats; staff the Information Desk daily; perform reference, collection development, administrative and circulation duties; assist with library programs, events, outreach and workshops; effectively communicate information about library materials, services, programming and resources; and represent the library on committees, in professional organizations and at conferences. This position requires regular interaction with patrons of diverse backgrounds, outstanding communication skills, and comfort with serving as the main contact for library patrons.
- Provide patron services in person, via the phone, written correspondence, email and online chats.
- Provide support for programs, events, outreach and workshops.
- Assist with promoting library initiatives.
- Serve as library liaison to state agencies.
- Participate in agency meetings, committees, conferences and professional organizations.
- Effectively communicate information about library programs, collections, services, resources, procedures and policies.
- Perform other duties as required.
Knowledge, Skills, and Abilities
- A Master’s degree from a library school accredited by the American Library Association and at least one year of experience providing library public services.
- A working knowledge of computer applications for library services.
- Ability to provide professional library services to people from all walks of life in a consistently positive manner.
- Demonstrate exemplary public relations to the community, libraries, state agencies and legislative members about the library.
- Excellent interpersonal, customer service, organizational, oral, written and communication skills.
- Flexible schedule including working evenings and weekends occasionally.
The State Library actively promotes professional development and learning opportunities for staff. Work takes place in an office environment. No physically demanding requirements, but ability to retrieve library materials is essential. Limited overnight travel required.
- Starting salary range $32,838-$45,000 depending on experience.
- Benefits Include: vacation (15 days per year); sick leave (15 days per year); holidays (13 days per year), standard benefits package and South Carolina State Retirement System.
All applications must be submitted online at www.jobs.sc.gov
Additional Comments
- Work occurs in a typical office environment and is primarily sedentary. Some travel is required.
- Complete the State application to include all current and previous work/salary history and education. A resume will not be accepted nor reviewed in lieu of a completed state application to determine if an applicant has met the qualifications for the position. Include a cover letter, resume, and three professional references; reference and background check will be conducted.
- If you have any questions concerning this job posting, please email Deborah Pack, Human Resources Manager at dpack@statelibrary.sc.gov.
