Job Summary
The Branch Manager will manage all aspects of a library branch within the Darlington County Library System, including the supervision of all branch staff, and report to the Library Director.
Essential Functions
1. Coordinate, supervise, and plan programs, collections, activities, and services of the branch.
2. Coordinate, manage and provide customer services, including:
a. Promote library programs, services, and materials.
b. Assist customers in selection and location of materials in all formats.
c. Answer reference, directional and telephone inquiries.
d. Handle customer service issues, complaints, and behavior problems.
e. Prepare accident, customer incident, and other customer reports.
f. Oversee and handle the receiving of fines/fees, checking in/out materials, and performing other desk duties as needed.
3. Handle the evaluation, selection, delivery, physical maintenance, and routing of all materials in all formats to meet customer needs.
a. Oversee the borrowing, movement, and delivery of materials and information through interlibrary loan between branches and within the consortium.
b. Identify donated materials for possible addition to collection, including the receipt and acknowledgment of donations to collection.
c. Weed and dispose of library materials.
d. Oversee the shifting of collections for more efficient work space.
e. System-wide materials selection in specific assigned formats or areas as assigned.
f. Review request/reserve/order files for problems with incoming requested materials.
4. Supervise, train, and evaluate branch staff.
a. Work at circulation and/or reference desk as needed for schedule coverage.
b. Substitute for the children’s specialist or other staff on nights or weekends (Saturday and Sunday) when need.
c. Lead, interview, recommend for hire/dismissal, train, supervise, and evaluate library branch personnel.
d. Coordinate and present system-wide staff training and development as directed.
e. Oversee children’s program planning and outreach classes.
5. Participate in all library planning, policy and procedure, collection, program, and services meetings as directed.
6. Recommend, coordinate, enforce, and explain policies and procedures to staff and the customers.
7. Assure the maintenance of the branch library’s technology infrastructure, such Internet, staff and public computers, etc.
8. Assist in the development of a social media presence and promotional materials.
9. Assure the maintenance of the branch library’s facility.
10. Collect, maintain, and furnish information, statistics, and records on library collections, programs, services, activities, facilities, use, staff performance for all reports in the format required.
11. Interact, communicate, and work with various individuals and groups including the general public, staff, Library Director, other branch personnel, community groups, Friends of Library, etc.
a. Serve as staff liaison between the Friends of the Library and the Director.
b. Keep abreast of community events.
c. Serve on community committees as needed.
d. Share resources and information with community agencies.
e. Assist in the development of a social media presence and promotional materials.
12. Attend and participate in planning, management, community, and professional meetings as required.
13. Work at least one night per month and rotate working weekends (Saturday and Sunday).
14. Prepare and submit orders for materials, supplies, etc. as required.
15. Coordinate the maintenance and security of the building and grounds.
16. Other duties as assigned or required by the Director.
Salary
$39,000 - $41,000 negotiable w/State Benefits
Qualifications
1. Master’s degree in Library Science from an American Library Association
accredited institution with at least one year of supervisory experience in a
library or three years of experience in a library, OR
2. Bachelor’s degree with at least two years of supervisory experience in a
library or at least five years of library experience, OR
3. Any combination of education and at least three years of library experience and progressive responsibility.
4. Holds or is eligible for S.C. State Library Professional Certification or Provisional Professional Certification.
5. Possess a valid drivers’ license.
6. Has or can readily acquire knowledge of public library computerized circulation procedures and regulations (Polaris)
7. A criminal background check will be completed on selected applicant if a current one (less than 3 years old) is not on file.
Requirements
1. Language, Communication, and Numerical Aptitudes
a. Read and understand a variety of documents and reports.
b. Prepare written documents and reports, using the proper format, punctuation, spelling, and grammar.
c. Communicate effectively with co-workers, supervisor, other county employees, patrons, etc. with poise, voice control, and confidence.
d. Knowledge and command of vocabulary and correct word choice for clear communication.
e. Knowledge of social media platforms.
f. Record and deliver information and to follow verbal and written instructions.
g. Utilize mathematical formulas, add and subtract totals, multiply and divide, utilize decimals, and determine time and weight.
2. Physical Requirements
a. Coordinate hands and eyes in utilizing office equipment and other objects in the library environment, in preparing and repairing books, operating projectors and laminating machines, etc.
b. Operate a variety of automated office machines which may include but is not limited to computer, typewriter, copier, cash register, OPAC, receipt printer, etc.
c. Ability to lift up to thirty-five pounds. Exert up to thirty-five pounds of force and/or to push, pull, or otherwise move loaded book trucks or other such objects.
d. Requirements are in excess of sedentary work; position involves walking, standing, reaching, stooping, bending, climbing, balancing, etc.
e. Maintain regular and reliable attendance. Work a flexible schedule that includes working evenings and weekends (Saturday and Sunday) as assigned.
3. Interpersonal Temperament
a. Ability to deal effectively with people in a variety of circumstances, some of which can be stressful.
b. Must be adaptable to performing with maturity and fairness when confronted with disagreements or criticism.
c. Able to handle an emergency calmly and reassuringly.
d. Must be flexible to multi-task to answer needs of several persons at once.
4. Additional Duties as Assigned
a. The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by an individual working in this job.
b. Employees may be requested to perform job-related tasks other than those specifically presented in this description
Ways to apply:
1) In-person at the Darlington County Administrator's Office, 1 Public Square, Room 210 (Courthouse), Darlington, SC 29532
2) Complete the online application found with the job posting at https://www.darcosc.com/departments/human_resources/job_postings.php.
3) Complete the application found at https://darlingtoncountysc.rja.revize.com/forms/1160 and mail to above address or email to gwinburn@darcosc.net.
