Charleston County Public Library seeks an Associate Director of Community Engagement to oversee the development and delivery of all library programs, manage system-wide programming strategy and partnerships, oversee systemwide outreach services and operations, and supervise department staff.
Major Duties and Responsibilities:
• STRATEGIC PROGRAMMING MANAGEMENT: Develops and maintains a strategic plan for programming to ensure equitable patron experiences at programs throughout the CCPL system, regardless of facility or region. Guides staff in program planning, including the type, number, frequency, and location of programs to be offered. Identifies opportunities for special programs, and coordinates in advance a strategic, system-wide programming response to high-interest events and observances. Ensures appealing, high-quality programs that enrich the lives of patrons of all ages.
• PROGRAM OVERSIGHT: Provides general oversight in the development and delivery of all library programs, including Summer Reading, to ensure that program offerings achieve the vision of the strategic programming plan. Identifies and engages talented groups and individuals that can deliver quality programs in accordance with the plan. Works with internal stakeholders to promote library programs and services.
• OUTREACH OVERSIGHT: Provides general oversight in the development and delivery of systemwide outreach services including the Mobile Library operations and partnerships. Ensures outreach services management develops and maintains a strategic plan and that goals are met to reach vulnerable and underserved populations.
• PARTNERSHIP OVERSIGHT: Serves as point of contact for many community partners and organizations. Responsible for establishing, growing, and developing partnerships to create and strengthen programs, services, and resources offered to the community.
• DEPARTMENT MANAGEMENT AND STAFF SUPERVISION: Sets departmental goals, makes operational decisions, and delegates tasks. Works with programming and training staff to develop creative training opportunities to support program development and delivery. Supervises department staff by establishing objectives, coordinating resources, coaching, and providing feedback, and appraising performance. Plans staffing levels, recruits, interviews, hires, promotes, disciplines, and terminates. Manages conflict as needed.
• RESOURCE MANAGEMENT: Determines appropriate funding for programs, monitors spending, negotiates fees of performers, executes contracts, and approves invoices for payment to monitor and manage the library’s program budget. Makes business decisions that are financially responsible, accountable, justifiable, and defensible in accordance with organization policies and procedures.
• SPONSORSHIP MANAGEMENT: Oversees sponsorship coordination with the Communications Department to eliminate repetitive solicitations on behalf of the library, secures funds through sponsorship for system-wide programs, determines the distribution and use of those funds for programming and ensures a consistent message in those solicitations.
• NEEDS ASSESSMENT AND EVALUATION: Assesses patron needs and interests through surveys and research in order to improve existing programs and generate ideas for new programs, provides a means for program evaluation by patrons and interprets the feedback in order to assess the quality and effectiveness of library programs.
Hiring Salary Range: $75,940.80 - $85,508.80 annually commensurate with education and experience.
Please visit our website at www.ccpl.org and click on “About CCPL/Careers at CCPL” to apply.
Qualifications:
• MLIS preferred, Bachelor’s Degree required.
• Five or more years of related experience, required.
• MLIS candidates must be eligible for or hold a South Carolina State Library certification.
• The ability to motivate or influence others is a material part of the job, requiring a significant level of diplomacy and trust. Must have skills in obtaining cooperation internally.
• Ability to foster and build relationships with outside partners and entities.
• Demonstrates excellent communication skills and the ability to work well with others.
• Demonstrates the ability to supervise and work effectively with intradepartmental teams.
• Demonstrates the ability to manage multiple, simultaneous projects and work assignments from a variety of staff. Demonstrates excellent organizational skills and experience with project management.
• Demonstrates the ability to develop strategic planning for system-wide programming, which includes evaluating and measuring results. Has the ability to plan, conduct and evaluate age-appropriate programming.
• Demonstrates the ability to plan the scope of large-scale events (up to 1,000 attendees), solicit bids from venues and service providers, inspect venues, coordinate event services, determine technology needs and staffing needs, recommend and expend budget, monitor event activities to ensure patrons are satisfied and evaluate event.
• Intermediate skills in contract negotiation and ability to manage effective vendor relationships.
• Demonstrates the ability to develop, manage and administer budget for each project, as well as for department.
• Intermediate technology skills for Windows, Word, Excel, Internet Explorer, and Outlook.
• Management aptitude, including management education and experience.
• Ability to travel between facilities and work varying shifts, including occasional evenings and weekends, required.
• Ability to be mobile 100% of the time and sit as needed; ability to bend, stoop, reach, and push a loaded wheeled book truck weighing up to 100 pounds, 10% of the time, required.
• Ability to focus on the patron, show integrity, be inclusive, enjoy learning and have fun.
• Passionate about the mission of public libraries and comfortable with the principles of intellectual freedom.
Please go to www.ccpl.org/careers and complete an online application.
