eResources Manager

eResources Manager

Job ID: 109531

Full/Part Time: Full-Time

Location: Library Depot

Regular/Temporary: Regular

WELCOME TO CLEMSON!

Clemson is calling...are you ready to answer the call?  
One of the most productive public research universities in the nation, Clemson University attracts and powerfully unites students, faculty and staff whose greatest desire is to make a difference in the lives of others. 
Clemson has recently been named a top 25 public college in the country by the Wall Street Journal, a top South Carolina employer by Forbes and a Military Friendly Employer for five years running. Through our research, outreach and entrepreneurial projects, Clemson University and its employees are driving economic development and improving quality of life in South Carolina and beyond.
So,... are you ready?

JOB SUMMARY:

The eResources Manager is responsible for overseeing aspects of electronic library resources acquisition and maintenance, including ordering, reviewing license agreements, posting payments, and activating and maintaining online access. The Manager is responsible for corresponding with publishers and vendors with regard to administrative functions regarding with their sites. Performs other duties as assigned.

JOB DUTIES:

40% - Essential - Order Management: Identifies and activates appropriate Community Zone records in Alma, the Shared Library Services Platform. Attaches or updates order records to accurately reflect details associated with respective orders and invoices. Assists with entering and maintaining current links and coverage dates within Alma. Coordinates with the eCollections Access and Licensing Librarian and other colleagues to ensure ongoing access. Serves as a point person for troubleshooting issues related to access for electronic resources.

20% - Essential - Order Facilitation: Determines appropriate purchasing sources for electronic resources, including databases and streaming content. Engages with vendors to process invoices, sign contracts, and obtain new licenses. Reviews vendor license agreements and communicates revisions with vendor contacts, in consultation with the Clemson University Contract expert. Maintains an updated file of current license agreements.

20% - Essential - Vendor Systems Management: Establishes and maintains profiles on vendor administrative management platforms. Updates details related to key contacts, usage statistics, IP addresses, link resolvers, and other related information. Loads updated proxy stanzas into configuration file to maintain access to all proxied content.

10% - Essential - Streaming Content Processing: Communicates with ordering liaisons to select and purchase streaming films from Kanopy, Swank, Docuseek, and other streaming media platforms. Promptly orders streaming content and provides access details to the necessary parties. Coordinates with the eResources Discovery Librarian to add records to Alma for discovery in Primo, when permissible, and for the placement of order records.

10% - Essential - Fiscal Responsibilities: Processes invoices for electronic resources. Verifies accuracy of invoice amounts and products. Posts payments to Alma. Processes individual invoice lines when manual updates are necessary. Manages the deposit account for EBSCO or other subscription agents, and monitors available funds. Oversees troubleshooting when issues arise with processing payments.

MINIMUM REQUIREMENTS:

Education - Bachelor's Degree - Library Science, Information Science, or related field.

Work Experience - 1+ years in library systems and operations. 

PREFERRED REQUIREMENTS:

Work Experience - Experience using ExLibris Alma, invoicing, and working in an academic library is preferred. 

RESPONSIBILITIES

JOB KNOWLEDGE:

Fundamental Job Knowledge - Fundamental working knowledge of concepts, practices and procedures and ability to apply in varied situations

SUPERVISORY RESPONSIBILITIES:
No Supervisory Duties - Not responsible for supervising employees.

BUDGETARY RESPONSIBILITIES:

Monitors Budget - Does not provide input but is responsible for monitoring the departmental budget and may oversee fund allocation.

PHYSICAL REQUIREMENTS:
  85% - Sit (stationary position) for prolonged period
  50% - Communicate, converse, give direction, express oneself
  75% - Recognize or inspect visually

WORKING CONDITIONS:
No Work Conditions

WORK SCHEDULE:
Standard Hours: 37.5

COMPENSATION INFORMATION
Anticipated Hiring Range: $43,800.00 - $60,000.00
Salary is dependent upon several factors including, but not limited to, a candidate's previous experience, knowledge, skills and performance in accordance with Clemson's compensation guidelines.
 
ESSENTIAL PERSONNEL LEVEL
Normal Operations

Required to follow emergency facility closure directives, and not normally expected work on-site during emergency situations.

APPLICATION DEADLINE:
February 28, 2025

MILITARY AND VETERAN:

MILITARY EQUIVALENCY:
Clemson University is proud to allow educational equivalency for military technical certifications and trainings that directly relate to the job duties.

VETERAN PREFERENCE:
South Carolina is making our Veterans a priority for employment in state agencies and institutions.      
State policy for veteran preference states that for qualifying, full-time permanent positions, a veteran applicant may receive preference if they meet the job's minimum qualifications, were discharged under honorable conditions from the military, and submit their DD-214 for confidential review by the Office of Human Resources.

To claim Veteran Preference for qualifying positions, email hrjob@clemson.edu upon submission of your application.         

CLOSING STATEMENT:
Clemson University is an AA/EEO employer and does not discriminate against any person or group on the basis of age, color, disability, gender, pregnancy, national origin, race, religion, sexual orientation, veteran status or genetic information.