Posting Date: Tuesday, March 18, 2025
Application Deadline: Tuesday, April 8, 2025
Position: Youth Services Manager, Youth Services, Hughes Main Library
Pay: $70,580 per year, plus benefits
Status: Regular Full-time, Exempt
Available: May 2025
Location: Hughes Main Library, 25 Heritage Green Place, Greenville, South Carolina
Schedule: Daytime hours Monday – Friday, with occasional evening and weekend hours as needed. Schedule requires flexibility to cover unanticipated staffing needs.
FUNCTION
Under the supervision of the Executive Director, this position:
• Is responsible for the administration, supervision, and effective operation of Youth Services at 12 branch libraries, plus outreach locations, which includes service to children and teens from birth through age 17.
• Oversees the delivery of a consistently excellent level of customer experience.
• Maintains a positive work environment that attracts, retains, and develops high quality personnel who are collaborative, innovative, and inclusive.
• Embodies the Library System’s code of service by creating an atmosphere where customers and employees feel invited, informed, impressed and inspired.
• Performs work in accord with the Library System’s vision and mission, using good judgment and ethical behavior in the application of policies and established procedures.
EXAMPLES OF WORK PERFORMED
These tasks are illustrative only; to carry out the day-to-day functions of the job, other duties may be performed. The omission of specific statements does not exclude them from the position if the work is similar, related or a logical assignment to the position. Essential job functions designated with (E).
• Serves as a member of the Library System’s management team to formulate and implement organizational goals, objectives, and policies. (E)
• Monitors current trends, and anticipates future customer needs, in order to provide the best possible resources and services to the community. (E)
• Provides training and/or support for subordinates; reviews performance of subordinates and makes recommendations for improvement/growth as appropriate. (E)
• Plans, coordinates, supervises, and may participate in programming for children, teens, parents and other adults, including special events both inside and outside the Library System. (E)
• Assists in the planning and coordinating of publicity and special promotions for Youth Services; provides content for booklets, bibliographies, and brochures as they relate to Youth Services. (E)
• Works with Branch Managers, Communications Manager, Adult Event and Outreach Manager and others as needed to develop occasional system-wide thematic programming. (E)
• Reviews all Youth Services program information for accuracy, including confirming time/date and content, in all publicity and public information items. (E)
• Oversees online Calendar of Events information for youth programs. (E)
• Oversees maintenance of Library System’s Children and Teens website information. (E)
• Works with Communications Unit to determine the news and events for children and teens to be featured in the Event Guide, slides, and on website.
• Reviews, evaluates and responds to program proposals from outside sources. (E)
• Prepares budget estimates for Youth Services and for selected grant proposals. (E)
• Oversees and monitors spending related to the Youth Services budget lines. (E)
• Identifies and responds to needs and requests from the public for library programming for children and teens. (E)
• Represents the Library System in developing and maintaining partnerships and other collaborative relationships with community groups and cultural organizations that offer programs for children and teens. (E)
• Selects and acquires resource material and equipment to support Youth Services programs. (E)
• Administers, coordinates, supervises, and may participate in providing reader’s advisory, reference and referral services through Youth Services. (E)
• Works closely with the Technical Services Manager to approve and evaluate selected library materials, including databases, in all formats for children and teens. (E)
• Selects, sets up, and maintains, in coordination with the Technical Services Manager, the most appropriate materials selection tools.
• Responds to questions/concerns from staff throughout the Library System regarding the juvenile collections.
• Evaluates gift materials for possible addition to the juvenile and/or young adult collection.
• Assists in evaluation of Youth Services materials that are subject to patron requests for reconsideration or that otherwise require reevaluation. (E)
• Works closely with the Collection Development Supervisor, Technical Services Manager, and Adult Services Director on revisions to the Library System’s Collection Development and Maintenance Policy. (E)
• Identifies performers and negotiates contracts with them for library programs. (E)
• Tracks program statistics and provides data for various reports. (E)
• Takes the lead on the system wide Summer Reading program set up, including print materials, program rules, prizes, entertainers, volunteers, room reservations, and instructions for staff. (E)
• Monitors national and community trends, and implements system wide programs for youth that benefit the community.
• Answers questions on library operations, policies and procedures and handles problems and complaints. (E)
• Works with Volunteer Coordinator to promote and facilitate use of volunteers in Youth Services. (E)
• Attends library association meetings, training programs, workshops, and conferences as appropriate.
• Ensures safe work methods are followed to prevent injury. (E)
• Works a schedule that meets the needs of the Library System. (E)
• Performs other related duties as required, including those of any staff member in the unit.
MINIMUM TRAINING & EXPERIENCE
• Master’s degree in Library Science from an ALA-accredited university.
• Five years of progressive professional library experience at a supervisory level.
• Considerable experience working with children in a library or formal learning environment.
• Certified or eligible for certification by the South Carolina State Library.
Preferred:
• Bachelor’s degree in Early Childhood or Elementary Education or related field.
• Experience working with collection development and maintenance.
• Experience in planning library outreach and events for children.
PHYSICAL REQUIREMENTS
Must have the ability to:
• concentrate for long periods of time
• speak clearly and distinctly
• hear and/or comprehend verbal communication
• see and interpret all job-related materials
• operate library equipment as assigned
• lift and carry up to 40 pounds for a distance of 300 feet
• push book carts weighing over 100 pounds
• move, setup, fold, and stack tables and chairs
• sit for long periods of time
• stand for long periods of time
• walk, bend, and stoop
• reach, grasp, and use hands to touch, handle, or feel
• type on an ongoing basis for long periods of time, using both hands
• tolerate low levels of dust and mold associated with working with books and other library materials
ADDITIONAL REQUIREMENTS
• Use of personal vehicle with mileage reimbursement
• Valid S.C. driver’s license
REQUIRED KNOWLEDGE, SKILLS/ABILITIES & CHARACTERISTICS
(Testing of computer skills may be part of the interview process for this position.)
Knowledge:
• Considerable knowledge of the functions of collection development and maintenance, including general knowledge of the major fields of learning.
• Considerable knowledge of children’s literature and youth developmental stages.
• General knowledge of publisher and vendor practices/methods and reader interest levels.
• Knowledge of problem solving, leadership, and management techniques.
• Knowledge of Human Resources policies, procedures, practices, and Federal and State labor laws.
• Knowledge of library computer systems and applications, online databases, office software, email, and mobile devices.
Skills/Abilities:
• Ability to lead and facilitate the planning of appropriate library services for children and teens in response to and anticipation of community needs and interests.
• Ability to learn and enforce the Library System’s policies, procedures, and regulations to customers and employees.
• Ability to learn and enforce Federal and State laws pertaining to employment and Human Resources policies and procedures.
• Ability to clearly articulate expectations, hold others accountable, and listen effectively while being honest, open, and transparent.
• Strong leadership and organizational skills and the ability to assign and direct many overlapping projects with stringent deadlines.
• Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities and multiple tasks.
• Ability to lead and operate in a dynamic environment with high expectations for both producing work and managing others.
• Ability to maintain confidentiality of customer records and other identifiable customer uses of Library System resources and services, security related incidents and personnel issues.
• Ability to think critically and use discretion in carrying out duties and responsibilities.
• Ability to effectively use independent judgment to resolve staff, patron, and operational problems within established guidelines.
• Ability to deal with difficult individuals with tact and diplomacy.
• Ability to develop and maintain positive working relationships at all levels inside and outside the Library System.
• Ability to build partnerships and collaboration across agencies and organizations that have objectives related to the Library System’s mission.
• Demonstrated collaboration and consensus building skills as both a team leader and team member.
• Ability to use effective verbal, written, and discreet communication with management, co-workers and the public.
• Effective and proven skills in public speaking and group presentations.
• Ability to formulate annual budgets, monitor expenditures, and evaluate staffing levels.
• Ability to interpret and analyze technical and statistical information and reports.
• Ability to learn the Library System’s integrated system software.
• Ability to demonstrate to customers the use of the Library System’s website; including the online catalog and databases.
• Preferred: Bilingual – English/Spanish skills.
• Preferred: Touch typing skills.
Characteristics:
• Provides a strategic perspective, being able to see beyond the immediate pressures, and stay focused on important long-term objectives.
• Results-driven, forward-thinking, and a creative/innovative problem-solver who provides fresh alternatives regardless of their popularity.
• Exhibits self-motivation and exceptional time management capabilities.
• Remains calm under pressure and is responsive, not reactive.
• Excellent communicator who is also a good listener, serving as a sounding board and advisor for the Executive Director.
• Ethical, approachable, trustworthy, and apolitical.
• Enjoys working in a leadership role, providing direction and guidance to staff.
• Adaptable to changing community needs.
• Follows established procedures and instructions received from supervisor.
• Values technology as a tool, staying on top of technology trends.
• Receptive to feedback, willing to learn, and embraces continuous improvement.
• Arrives on time, works hours as scheduled, and maintains a good attendance record.
Visit the Job Openings page on our website at www.greenvillelibrary.org to submit an online employment application
and/or for additional information about our application process. Inquiries may be directed to
Cindy Quinn at (864) 527-9232 or cquinn@greenvillelibrary.org.
GCLS is an Equal Opportunity Employer. GCLS participates in E-Verify.
