Librarian-Head of Reference

Library System/Company Name
Fayetteville State University
Job Description

*Primary Purpose of the Position:* 

The Head of Reference Librarian provides leadership to develop and implement library reference services, outreach services, library instructions, collection development, and other library initiatives. The incumbent works with the Director of Library Services to implement the strategic plan of the Chesnutt Library.

*Duties and Responsibilities* 


•Develop an assessment program for the Library’s reference and instructional services, including periodic administrative and statistical reports. 

•Perform general and in-depth reference and research consultations, which include face-to-face, small groups, telephone, and email to the University Community and academic departments, as well as outside the campus community. 

•Provide an engaging, approachable, and service-oriented experience to library patrons at the public services desk. 

•Establish and maintain regular outreach and communications. Keeps faculty and students informed about the new resources available in the library collection, helps patrons build their technology proficiency, and participates in the library collection development and instructions. 

•Provides programming that promotes students’ acquisition of library research and information literacy skills and faculty integration of information literacy instruction into their courses. 

•Contribute to the Library's ongoing efforts to develop inclusive collections and services that support equitable access for a diverse FSU community. 

•Develops library outreach materials to build and foster relationships to promote library services. 

•Serves on library and University committees; participates in professional development activities. 

•Perform other duties as assigned. 

•The work schedule may include evenings and weekends. 

The position reports to the Head of Public Services.


•ALA-Accredited Master’s degree in Library and Information Science. 

•Ability to work well with diverse populations. 

•Ability to work independently and collaboratively. 

•Excellent oral and written communication skills.

Fayetteville, North Carolina
South Carolina